818 123 4567 Coordinating in Monterrey & Mexico City ALUMA
What we do, how we do it

Full coordination of your medical trip

Trip planning, lodging, private transportation and support throughout your entire stay in Mexico.

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Coordinating in Monterrey & Mexico CityCompanion support includedBoard-certified specialistsOne team, one point of contact
Full coordination, not just a transfer
Our care model

Full coordination, not just a transfer

ALUMA is neither a travel agency nor a clinic: we're the coordination team between the two. We design each stay as a system — planning, lodging, transportation and support — not as separate services you have to tie together yourself.

What's included

Four pillars of ALUMA's coordination

Medical trip planning

Flights, dates and paperwork organized around your procedure's timeline.

Lodging for patients and companions

Rooms designed for recovery, close to the hospital, for you and whoever comes with you.

Private transportation

Airport to hotel, hotel to hospital and back — without relying on public transit.

Support throughout your stay

A coordinator available through your entire process, not just on arrival day.

Whoever comes with you gets coordination too
Support for companions

Whoever comes with you gets coordination too

Most medical tourism services think only about the patient. At ALUMA, lodging, transportation and guidance during the stay are also designed for your companion — because no one should face the logistics of a medical trip alone.

Coordination doesn't end on surgery day
Recovery and return

Coordination doesn't end on surgery day

We stay with you through recovery — from the comfort of your lodging to coordinating your return trip — and follow up until we confirm you're ready to go home.

See the complete step-by-step process on our home page.

FAQ

About how we work

Can I hire only the transportation or only the lodging?

Our service is designed as full coordination, but tell us your case — sometimes we can adjust scope based on what you already have arranged.

What if I need to change my travel dates?

Your coordinator adjusts the plan with you; the sooner we know, the easier it is to reschedule transportation and lodging.

Who pays for lodging, ALUMA or me?

Lodging cost is included within your coordination package; we review it in detail in your initial quote.

Does the coordinator speak English?

Yes, our coordination team supports you in both English and Spanish throughout the process.

Myths and realities

About hiring a medical travel coordinator

MITO: Organizing the trip myself is always cheaper.

REALIDAD: Without knowledge of the local healthcare system, it's common to overpay for transportation, poorly located lodging, or last-minute changes — coordination avoids those hidden costs.

MITO: Any travel agency can coordinate this just as well.

REALIDAD: Coordinating a medical trip requires understanding recovery timelines, proximity to the hospital, and procedure-specific needs — it's not the same as booking a vacation.

MITO: If I travel with a companion, they have to figure everything out on their own.

REALIDAD: At ALUMA, lodging and transportation coordination includes your companion from the start.

Google reviews

What patients who traveled with us are saying

Sample reviews — replaced with real Google/Doctoralia reviews at launch.

“The coordination was seamless: they picked us up at the airport, the hotel was ready, and we always knew who to reach at every step.”

Martha R. — United States
Google Google

“Traveling alone for surgery was scary. Having a team organize everything — from transportation to my wife's lodging — made all the difference.”

James O. — United States
Google Google

“Every recovery experience is different, but I felt like someone was genuinely looking out for us at every stage of the process.”

Diane K. — Canada
Google Google
San Pedro Garza García, Nuevo León · Mexico City

Where we coordinate your stay

Offices and partner hospitals in Monterrey (San Pedro Garza García) and Mexico City.

Free quote

Tell us about your procedure

An ALUMA coordinator will contact you within 24 business hours. No cost, no commitment.

  • Response within 24 business hours
  • Free quote, no commitment
  • One coordinator assigned to your case

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